Kotryna Serpytyte
About Kotryna Serpytyte
Kotryna Serpytyte is a Customer Service Advisor currently employed at Ankorstore in Paris, France. She has a background in international relations and political science, holding a Bachelor's degree from Vilnius University, and has accumulated diverse experience in customer service and administrative roles across various organizations in Lithuania and France.
Current Role at Ankorstore
Kotryna Serpytyte serves as a Customer Service Advisor at Ankorstore, a position she has held since 2022. In this role, she is responsible for assisting customers and ensuring their inquiries and issues are addressed effectively. Her experience in customer service contributes to the overall satisfaction of Ankorstore's clientele.
Previous Experience in Customer Support
Before joining Ankorstore, Kotryna worked as a Support Manager at SINGULART for six months in 2021. Her role involved managing customer support operations and enhancing the customer experience. Additionally, she has experience as a Payment Processor at Western Union in 2018, where she handled payment-related inquiries for six months.
Educational Background
Kotryna Serpytyte completed her Bachelor's degree in International Relations and Political Science at Vilnius University from 2015 to 2019. This educational background provided her with a strong foundation in understanding global issues and political dynamics, which can be beneficial in her professional roles.
Professional Experience in Government and International Organizations
Kotryna has held various roles in governmental and international organizations. She served as a Member of the Election Commission for The Central Electoral Commission of the Republic of Lithuania in 2016 and again in 2019. Additionally, she completed internships at the UNESCO Permanent Delegation of Lithuania and the OECD Permanent Delegation of Lithuania in 2019, gaining valuable insights into international relations and public service.
Short-Term Roles in Banking and Operations
In 2019, Kotryna worked as a Bank Operations Specialist at SEB for four months. This role involved managing banking operations and supporting customer transactions. Her diverse work experience across various sectors has equipped her with a broad skill set applicable to her current position.