Lisa Kelesidou
About Lisa Kelesidou
Lisa Kelesidou is a Customer Service Manager with extensive experience in customer service management and operations. She has held various roles in notable companies, including Ankorstore and Hewlett-Packard, and has a strong educational background in business and management.
Current Role as Customer Service Manager
Lisa Kelesidou currently holds the position of Customer Service Manager at Ankorstore, where she has been employed since 2022. In this role, she is responsible for overseeing customer service operations, ensuring high levels of customer satisfaction, and managing a team to deliver effective service solutions. Her focus is on creating value for the company, customers, and employees through strategic customer service management.
Previous Experience at Ankorstore
Prior to her current role, Lisa Kelesidou worked at Ankorstore as the Brand Support Team Lead from 2021 to 2022. During her eight-month tenure in Paris, she was involved in supporting brand partners and enhancing customer experiences, contributing to the company's operational goals.
Career at Hewlett-Packard
Lisa Kelesidou has extensive experience at Hewlett-Packard, where she held various roles from 2008 to 2014. She started as an Operations Specialist and progressed to a Customer Service Representative, followed by a Team Leader position in Sales Operations IBERIA. Her roles involved managing customer interactions and sales operations, which equipped her with skills in operational excellence and team leadership.
Educational Background
Lisa Kelesidou has a diverse educational background. She earned a Bachelor of Business Administration (B.B.A.) in Accounting and Finance from Athens University of Economics and Business from 2001 to 2006. She also completed a Master of Arts (M.A.) in Communication Management at UPF Barcelona School of Management in 2008 and a Master of Business Administration (MBA) in Performing Arts & Entertainment Management at IESA art & culture in 2019. Additionally, she participated in the Erasmus Program at the University of Amsterdam in 2004-2005.
Entrepreneurial Experience
In addition to her corporate roles, Lisa Kelesidou co-founded LARP.Paris, where she contributed to the development of the organization from 2019 to 2021. She also worked as an Assistante de production musique at CENTQUATRE-PARIS for six months in 2019-2020. These experiences reflect her ability to manage projects and engage with diverse stakeholders in creative environments.