Olivia Triffitt
About Olivia Triffitt
Olivia Triffitt is a Senior Sales Development Representative at Ankorstore, where she has worked since 2021. She has a diverse background in customer service and leadership roles, along with academic qualifications in Criminology and Leadership.
Work at Ankorstore
Olivia Triffitt serves as a Senior Sales Development Representative at Ankorstore, a role she has held since 2021. In this position, she has demonstrated strong leadership skills by supporting the team lead in managing a team of twelve Sales Development Representatives (SDRs). Olivia conducts weekly one-on-one meetings to oversee the performance and wellbeing of her team, ensuring that objectives are met effectively. Her performance metrics reflect her capability, achieving an average of 137% of personal KPIs over a ten-month period, with a peak performance of 200% in March.
Education and Expertise
Olivia Triffitt has a solid educational background, having studied at multiple institutions. She completed her A-levels at Esher Sixth Form College, focusing on Psychology, History, and Politics from 2012 to 2014. She then pursued a Bachelor's degree in Criminology at The University of Manchester from 2015 to 2018. Following this, Olivia obtained a Master's degree in Leadership and Custodial Environments from the University of Suffolk, which she completed from 2019 to 2021. This diverse academic experience has equipped her with a broad understanding of social dynamics and leadership principles.
Background
Olivia Triffitt has accumulated a range of work experiences across various sectors. Before her current role at Ankorstore, she worked at The Centre for Social Justice as a Work Placement for one month in 2021. Her earlier positions include a Customer Service Assistant at Waitrose from 2013 to 2017 and a Sales Assistant at H&M for five months in 2013. Additionally, she served as an Administrative Assistant at the Veterinary Medicines Directorate from 2018 to 2019 and participated in the Leadership Development Program at Unlocked Graduates from 2019 to 2021.
Achievements
During her tenure at Ankorstore, Olivia Triffitt has consistently exceeded performance expectations. She achieved an average of 137% of her personal KPIs over a ten-month period, showcasing her effectiveness in sales development. Her peak performance reached 200% in March, highlighting her ability to excel under pressure. Olivia's commitment to her team's performance and wellbeing is evident through her regular one-on-one meetings, which she conducts to ensure that her team remains focused and motivated.