Souade Niang
About Souade Niang
Souade Niang is a customer service representative currently working at Ankorstore in Ville de Paris, France. With a background in marketing and business administration, she has experience in customer success management and has worked in various multicultural environments.
Current Role at Ankorstore
Souade Niang has been working at Ankorstore as a Représentant Service Client since 2021. In this role, she focuses on enhancing customer experience and satisfaction. She actively seeks to innovate and improve customer success management through the implementation of new solutions. Her position is based in Ville de Paris, Île-de-France, France.
Previous Experience in Customer Success
Before joining Ankorstore, Souade Niang worked as a Customer Success Officer at Peas&Love in 2020 for five months. This role provided her with valuable experience in managing customer relationships and ensuring client satisfaction. Additionally, she completed a six-month internship in marketing and customer relations, which further developed her skills in these areas.
Education and Expertise
Souade Niang pursued her education in multicultural environments, studying at Universiti Teknologi Kreatif Limkokwing where she earned a Bachelor's degree in Business Administration from 2016 to 2018. She furthered her education at ISMAC, achieving a Master of Business Administration (MBA) in Marketing from 2019 to 2021. This diverse educational background has enhanced her adaptability and cross-cultural communication skills.
Internship Experience in Digital Marketing
In 2021, Souade Niang completed a six-month internship at Striving For Modesty, where she focused on social media and digital marketing. This experience allowed her to gain hands-on knowledge in marketing strategies and digital engagement, contributing to her professional development in the field.