Dawid Wozniak

Customer Support Engineer L1 @ Anomali

About Dawid Wozniak

Dawid Wozniak is a Customer Support Engineer L1 at Anomali, with previous experience as a Technical Service Analyst at Novosco.

Current Role at Anomali

Dawid Wozniak is currently employed at Anomali as a Customer Support Engineer L1. He commenced this role in 2020. In this position, his responsibilities include supporting customers with technical issues, providing solutions to software problems, and ensuring customer satisfaction through effective communication and problem resolution. His role is critical to maintaining a positive customer experience and ensuring the smooth operation of Anomali's services.

Previous Experience at Novosco

Before joining Anomali, Dawid Wozniak worked at Novosco as a Technical Service Analyst from 2018 to 2020. During his tenure, he was responsible for analyzing technical issues, providing technical support to clients, and collaborating with other teams to resolve complex problems. His work at Novosco enhanced his skills in technical service analysis and customer support.

Professional Skills and Expertise

Dawid Wozniak has developed significant expertise in customer support engineering through his roles at Anomali and Novosco. His professional skills include technical problem-solving, customer communication, and technical service analysis. These skills enable him to effectively support and resolve customer issues, ensuring high levels of customer satisfaction and operational efficiency.

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