Fusheng Ang
About Fusheng Ang
Fusheng Ang is the Manager of Customer Success & Support for APAC at Anomali, with a rich background in technical account management, professional services, and cloud computing.
Title
Fusheng Ang is the Manager of Customer Success & Support for the APAC region at Anomali. He has held this position since 2022, operating out of Singapore.
Current Role at Anomali
Fusheng Ang currently works at Anomali, where he oversees Customer Success & Support for the APAC region. His responsibilities include engaging cross-functional support teams to localize post-sale services. This role leverages his skills in building strong relationships with customers and ensuring their needs are met post-implementation.
Past Work Experience
Fusheng Ang has a diverse professional background that includes roles at several leading companies in the IT and cybersecurity sectors. He served as a Professional Services Engagement Manager at Tenable from 2020 to 2022. Prior to that, he was a Technical Account Manager at Palo Alto Networks from 2017 to 2020. He also held the role of Lead Services Program Manager at Verizon Enterprise Solutions from 2014 to 2017, and was a Cloud Computing Evangelist at GovTech Singapore from 2011 to 2014. His earlier roles include Infrastructure Project Manager at MediaCorp Pte Ltd in 2011, Network Planner at StarHub from 2008 to 2010, and Network Operations Team Lead at SingTel from 2006 to 2008.
Education and Certifications
Fusheng Ang earned a Bachelor of Science in Business & Management Studies from the University of Bradford, where he studied from 2007 to 2010. He also holds several certifications including ITILv3 Intermediate certifications in PPO, OSA, and RCV, a VMware Certified Associate-Cloud (VCA) certification, and a Certified Associate in Project Management (CAPM). These certifications indicate his strong expertise in IT service management, cloud computing solutions, and project management.
Skills and Specializations
Fusheng Ang is fluent in both Mandarin and English, which facilitates effective communication in diverse linguistic environments. He specializes in strategic collaborations and partnerships, enhancing customer relations and retention. He also has experience in spearheading high-touch engagements with customers and partners, including conducting quarterly business reviews and customer roundtables.