Lauren Breeze
About Lauren Breeze
Lauren Breeze is a Customer Support Engineer Tier 2 at Anomali with a strong background in information technology and customer service.
Current Position at Anomali
Lauren Breeze is currently working at Anomali as a Customer Support Engineer Tier 2. She has held this position since 2021 in Belfast, Northern Ireland, United Kingdom. In this capacity, she provides advanced technical support, leveraging her extensive knowledge in Linux, SQL, and web development to assist customers effectively.
Previous Experience at Anomali
Before her current role, Lauren Breeze worked as a Customer Support Engineer at Anomali starting in 2019 in Belfast, United Kingdom. In this role, she honed her skills in customer service and technical support, demonstrating her ability to resolve complex issues and provide high-quality service to clients.
Work Experience at Hendersons NI (SPAR)
Lauren Breeze worked as a Customer Advisor at Hendersons NI (SPAR) for three months in 2018 in Belfast, United Kingdom. During this period, she gained valuable experience in customer service, further developing her skills in assisting and guiding customers effectively.
Background at Allstate Northern Ireland
From 2017 to 2018, Lauren Breeze served as a Research and Development Engineer (Placement Student) at Allstate Northern Ireland in Belfast, United Kingdom. This one-year placement allowed her to apply her technical knowledge in information technology to research and development projects, enhancing her expertise in the field.
Academic Qualifications
Lauren Breeze graduated with First Class Honours in BSc Information Technologies from Ulster University. She completed her Bachelor of Science degree in Information Technology from 2015 to 2019. During her studies, she developed proficiency in multiple areas including Linux, SQL, web development, and Microsoft Office.