Srishti Dhamija

Customer Success And Support Manager @ Anomali

About Srishti Dhamija

Srishti Dhamija is the Customer Success and Support Manager at Anomali, with extensive experience in customer success, technical support, and security consulting roles at various technology companies.

Title

Srishti Dhamija is currently serving as the Customer Success and Support Manager at Anomali, a role she has held since 2023.

Professional Experience at Anomali

Since 2023, Srishti Dhamija has been working at Anomali in the role of Customer Success and Support Manager. In this capacity, her responsibilities likely include overseeing customer satisfaction, managing support teams, and ensuring successful customer engagements.

Previous Roles at McAfee Enterprise

From 2021 to 2022, Srishti Dhamija worked as a Customer Success Manager at McAfee Enterprise. During her 1-year tenure, she was probably involved in managing customer relationships and ensuring their success with the company's solutions.

Escalation Engineer at Zscaler

Srishti Dhamija served as an Escalation Engineer at Zscaler from 2019 to 2021. Over those 2 years, her role likely focused on handling complex technical issues and providing escalated support to ensure customer satisfaction.

Security Consultant at IBM India Private Limited

From 2016 to 2019, Srishti Dhamija worked as a Security Consultant at IBM India Private Limited in Bengaluru Area, India. Over this 3-year period, she probably engaged in providing security solutions and consultancy to clients, enhancing their IT security frameworks.

Enterprise Technical Support Analyst at Dell

Srishti Dhamija was employed as an Enterprise Technical Support Analyst at Dell for 1 year, from 2015 to 2016, in the Bengaluru Area, India. Her role likely involved providing technical support and troubleshooting assistance to enterprise clients.

Network Engineer at Aricent Technologies

From 2012 to 2015, Srishti Dhamija worked as a Network Engineer at Aricent Technologies in Gurgaon, India. During these 3 years, she was presumably responsible for network management and engineering tasks, ensuring smooth network operations for clients.

Education and Expertise in Computer Science

Srishti Dhamija studied at Bhagwan Mahavir Institute of Eng and Tech, where she earned a Bachelor of Technology (B.Tech.) in Computer Science. Her education spanned from 2008 to 2012, equipping her with a solid foundation in technology and computer science.

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