J. Patrick Spalding Iii
About J. Patrick Spalding Iii
J. Patrick Spalding III serves as the Vice President of Customer Success at Anteriad, where he has worked since 2022. With over a decade of experience in B2B technology and online marketing, he has held various roles in customer success and sales across several companies in the Louisville, Kentucky area.
Work at Anteriad
J. Patrick Spalding III has served as the Vice President of Customer Success at Anteriad since 2022. In this role, he focuses on enhancing customer satisfaction and driving success metrics for the company. His position involves collaborating with metrics-driven marketers to analyze the performance of various sales products. Spalding's leadership aims to cultivate a strong customer success culture that aligns with Anteriad's growth objectives.
Previous Experience in Customer Success
Before joining Anteriad, Spalding held multiple roles at True Influence, where he worked from 2013 to 2022. He progressed from Account Director to Vice President of Customer Success, demonstrating a strong trajectory in customer relationship management. His experience at True Influence included serving as Customer Success Manager and Director of Customer Success, where he developed strategies to enhance customer engagement and retention.
Education and Expertise
J. Patrick Spalding III earned a Bachelor of Arts in Communications from Bellarmine University, where he studied from 2001 to 2005. His educational background complements his extensive experience in B2B technology and online marketing, spanning over a decade. Spalding specializes in software and service sales, focusing on both small startups and established enterprises, enhancing brand awareness and driving growth.
Background in Sales and Marketing
Spalding's career began in sales, with early roles including Inside Sales at Advanced Solutions and Loan Advisor at SurePoint Lending. He later transitioned to account management and sales roles at QuinStreet and IT Business Edge. His diverse background in sales has equipped him with skills in highly targeted online lead generation and advertising programs, contributing to his effectiveness in customer success roles.
Professional Skills and Interests
J. Patrick Spalding III is skilled in cultivating new business relationships and focuses on achieving common goals through collaboration. He finds fulfillment in being part of teams that evolve into revenue-generating models. His approach emphasizes growth through true business origination, leveraging his extensive experience in customer success and sales to drive results.