Jennifer Poirier
About Jennifer Poirier
Jennifer Poirier is the Director of Customer Success at Anteriad, where she has worked since 2024. She has a background in customer success and marketing, with previous roles at MeritB2B and Dun & Bradstreet, and holds a Bachelor of Business Administration from the University of Massachusetts Amherst.
Current Role at Anteriad
Jennifer Poirier serves as the Director of Customer Success at Anteriad. She has held this position since 2024, contributing to the company's objectives in Boston, Massachusetts. In her role, she focuses on enhancing customer satisfaction and retention, ensuring that clients receive the necessary support and resources to maximize their experience with Anteriad's services.
Previous Experience at MeritB2B
Prior to her current role, Jennifer Poirier worked at MeritB2B for several years. She began as a Marketing Programs Coordinator from 2017 to 2020, then advanced to Marketing Programs Manager from 2020 to 2021, and finally served as Senior Customer Success Manager from 2021 to 2022. During her tenure, she developed skills in client retention, sales support, and campaign analysis.
Professional Background at Dun & Bradstreet
Jennifer Poirier's professional background includes significant experience at Dun & Bradstreet. She worked as a Client Services Representative from 2014 to 2016 and later as a Technical & Integration Support Specialist for 11 months in 2017. This experience provided her with a strong foundation in client services and technical support.
Education and Expertise
Jennifer Poirier earned her Bachelor of Business Administration with a focus in Business-Marketing from the Isenberg School of Management at the University of Massachusetts Amherst, where she studied from 2010 to 2014. Her educational background complements her professional expertise in areas such as Marketo integration, customer training, data quality management, and email marketing campaign execution.
Internship Experience
Jennifer Poirier has also gained valuable experience through internships. She worked as a Social Media Intern at 451 Marketing in 2013 and as a Marketing Intern at March of Dimes in 2012. These roles contributed to her understanding of marketing strategies and client engagement.