Maranda Taylor
About Maranda Taylor
Maranda Taylor is the Director of Customer Success at Anteriad, where she has worked since 2022. With over eight years of experience in the B2B technology marketing industry, she specializes in understanding client needs and executing on client KPIs.
Current Role at Anteriad
Maranda Taylor currently serves as the Director of Customer Success at Anteriad, a position she has held since 2022. In this role, she is responsible for overseeing customer success initiatives and ensuring that client needs are met effectively. Her leadership in this position builds on her previous experience at Anteriad, where she worked as a Senior Customer Success Manager from 2021 to 2022 and as a Customer Success Manager from 2018 to 2021.
Previous Experience in Customer Success
Before her current role, Maranda Taylor accumulated significant experience in customer success across various organizations. She worked at Anteriad (formerly True Influence) for three years as a Customer Success Manager, focusing on client relationship management. Prior to that, she served as a Medical Claims Auditor at The Rawlings Group for 11 months and as a Client Strategy & Development Representative at QuinStreet for three years.
Education and Academic Background
Maranda Taylor earned her Bachelor of Arts (B.A.) in History from the University of Louisville, where she studied from 2010 to 2014. Her academic background provides a foundation for her analytical skills and understanding of complex information, which she applies in her professional roles. She also completed her high school education at Louisville Male High School from 2006 to 2010.
Professional Skills and Expertise
Maranda Taylor possesses over eight years of experience in the B2B technology marketing industry. She specializes in understanding client needs and executing on client KPIs, which is critical for her role in customer success. Her strong leadership skills and organizational abilities contribute to her effectiveness in developing relationships through excellent customer service.
Early Career and Additional Roles
Maranda Taylor began her career at the YMCA of Greater Louisville, where she worked for seven years in various roles, including Head Lifeguard, Shift Lead, Lifeguard, and Swim Instructor. This early experience helped her develop strong interpersonal skills and a commitment to service, which have been beneficial in her subsequent professional roles.