Michael Benavente
About Michael Benavente
Michael Benavente is a Customer Support Manager at Anyone Home Inc, where he has worked since 2018. He has a background in e-commerce and software troubleshooting, along with a degree in Business Administration and Management from Irvine Valley College.
Current Role at Anyone Home
Michael Benavente serves as the Customer Support Manager at Anyone Home Inc, a position he has held since 2018. In this role, he is responsible for overseeing customer support operations, ensuring that clients receive effective assistance with software solutions. His background in e-commerce enhances his ability to address customer needs and manage support scenarios effectively. He is based in Lake Forest, California.
Previous Experience at Advanced E-Media, Inc. / WebJaguar E-Commerce
Before joining Anyone Home, Michael worked as a Senior Project Manager at Advanced E-Media, Inc. / WebJaguar E-Commerce from 2012 to 2018. During his six years in Aliso Viejo, California, he developed skills in project management and gained valuable experience in the computer software industry. This role contributed to his understanding of customer support dynamics within e-commerce.
Education and Academic Background
Michael Benavente completed his high school education at Tustin High School from 2006 to 2010. He furthered his studies at Irvine Valley College, where he pursued a degree in Business Administration and Management from 2011 to 2016. This academic background provided him with foundational knowledge that supports his current role in customer support management.
Expertise in Software Troubleshooting
Michael possesses expertise in software troubleshooting, a critical skill for managing customer support in the computer software industry. His analytical skills enhance the efficiency and effectiveness of support operations, allowing him to resolve complex customer issues effectively. This expertise is essential for maintaining high standards in customer service.
Background in E-Commerce
Michael Benavente has a background in e-commerce, which complements his role in customer support management. His experience in this field allows him to understand the unique challenges faced by customers in the software solutions sector. This knowledge contributes to his ability to provide tailored support and improve customer satisfaction.