Alysson Dyego Souza Ferreira
About Alysson Dyego Souza Ferreira
Alysson Dyego Souza Ferreira is a bilingual Customer Care Agent at Gameloft in Paris, proficient in English and Portuguese. He has worked at the company since 2015, focusing on customer interactions and content creation in Portuguese.
Work at Gameloft
Alysson Dyego Souza Ferreira has been employed at Gameloft since 2015, serving as a Customer Care Agent. In this role, he manages customer interactions, providing support and assistance to clients. His tenure of nine years at the company demonstrates a commitment to customer service within the gaming industry. Based in Paris, Île-de-France, France, he engages with a diverse customer base, addressing inquiries and resolving issues effectively.
Bilingual Proficiency
Alysson showcases bilingual proficiency by handling customer interactions in both English and Portuguese. This skill enables him to effectively communicate with a wider range of customers, ensuring that language barriers do not hinder customer service quality. His ability to converse fluently in two languages enhances the customer experience and contributes to the overall efficiency of the customer care team.
Content Creation and Translation Skills
In addition to his customer service responsibilities, Alysson is involved in creating and translating content into Portuguese. This indicates his skills in content creation and translation, which are essential for ensuring that materials are accessible to Portuguese-speaking audiences. His contributions in this area support Gameloft's efforts to reach a broader market and enhance user engagement.