Cenon Hipolito

Director Of Client Services @ Apex Global Solutions

About Cenon Hipolito

Cenon Hipolito is the Director of Client Services, known for maintaining a high customer satisfaction rate and managing multiple technical teams.

Cenon Hipolito Director of Client Services

Cenon Hipolito serves as the Director of Client Services. In this role, he oversees several key departments, including the IT Helpdesk, Purchasing, and Field Tech teams. His responsibilities encompass managing these teams to ensure seamless operations and high customer satisfaction. Known for his effective leadership, Cenon plays a crucial role in maintaining the overall quality of client services.

Cenon Hipolito IT Helpdesk Management

Cenon Hipolito manages the IT Helpdesk team as part of his role as Director of Client Services. His work involves ensuring that the IT Helpdesk provides timely and effective support to clients. By overseeing this department, Cenon helps address and resolve technical issues that clients may encounter, contributing to a streamlined service experience.

Cenon Hipolito Purchasing Team Management

In addition to his other responsibilities, Cenon Hipolito oversees the Purchasing team. This role involves managing procurement processes and ensuring that necessary resources are acquired efficiently. By directing the Purchasing team, Cenon helps maintain an organized and effective supply chain, which is crucial for the company's operations.

Cenon Hipolito Field Tech Team Oversight

Cenon Hipolito is responsible for overseeing the Field Tech teams. His oversight ensures that the field technicians are effectively deployed to address client needs on-site. By managing this team, Cenon ensures that clients receive prompt and capable technical support, which is vital for maintaining client satisfaction and operational continuity.

Cenon Hipolito Client Satisfaction

Under the leadership of Cenon Hipolito, the company has maintained a 99% customer satisfaction rating. This achievement reflects his dedication to delivering high-quality client services. By effectively managing the IT Helpdesk, Purchasing, and Field Tech teams, Cenon plays a pivotal role in ensuring that clients are consistently satisfied with the services they receive.

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