Paul Bruno
About Paul Bruno
Paul Bruno is a Desktop Support Specialist currently employed at Apex Global Solutions since 2021. He has previous experience as a Service Desk Analyst at Franklin Mutual Insurance Company and as a Computer Technician at Delaney Computer Services, Inc., and holds a Bachelor's degree in Network and System Administration from Alfred State College.
Current Role at Apex Global Solutions
Paul Bruno serves as a Desktop Support Specialist at Apex Global Solutions. He has been in this role since 2021. His responsibilities include providing technical support and troubleshooting for desktop-related issues, ensuring efficient operation of computer systems for users.
Previous Experience at Franklin Mutual Insurance Company
Before joining Apex Global Solutions, Paul Bruno worked at Franklin Mutual Insurance Company as a Service Desk Analyst from 2017 to 2021. In this position, he was responsible for addressing user inquiries, resolving technical issues, and maintaining service quality over a four-year period.
Experience at Delaney Computer Services, Inc.
Paul Bruno was employed at Delaney Computer Services, Inc. as a Computer Technician from 2014 to 2017. His role involved hands-on technical support, system maintenance, and assisting clients with various computer-related issues for three years.
Education in Network and System Administration
Paul Bruno earned a Bachelor's degree in Network and System Administration/Administrator from Alfred State College - SUNY College of Technology. He studied there from 2010 to 2014, gaining foundational knowledge and skills in managing network systems.
Information Technology Studies
In addition to his degree in Network and System Administration, Paul Bruno also studied Information Technology at Alfred State College - SUNY College of Technology from 2010 to 2014. This program provided him with a broad understanding of IT principles and practices.