Vincent Billante
About Vincent Billante
Vincent Billante is the Manager of Customer Success at Apixio, where he has worked since 2020. He holds a Bachelor of Science in Mathematics and Computer Science from Bates College and has extensive experience in data quality and customer success management.
Work at Apixio
Vincent Billante has been serving as the Manager of Customer Success at Apixio since 2020. In this role, he manages a team of enterprise Customer Success Managers, focusing on customer satisfaction and retention. He collaborates with operational leaders and direct reports to achieve organizational and team Objectives and Key Results (OKRs). His responsibilities include implementing strategies for successful customer implementations and overseeing various projects to ensure that clients receive optimal value from Apixio's services.
Education and Expertise
Vincent Billante earned a Bachelor of Science (B.S.) degree in Mathematics and Computer Science from Bates College. His educational background provides a strong foundation for his roles in data quality and customer success, equipping him with analytical skills and technical knowledge that are essential in the technology and healthcare sectors.
Background
Before joining Apixio, Vincent Billante held significant positions in the data management field. He worked at the Workers' Compensation Insurance Rating Bureau as the Director of Data Quality from 2000 to 2017, where he focused on ensuring data integrity and quality. Following this, he served as the Manager of Data Acquisition and Partner Relationships at Castlight Health from 2017 to 2020, where he managed data partnerships and acquisition strategies.
Professional Experience
Vincent Billante has extensive experience in customer success and data management, spanning over two decades. His career includes 17 years at the Workers' Compensation Insurance Rating Bureau, where he was responsible for data quality initiatives. He then transitioned to Castlight Health, where he managed data acquisition and partner relationships for three years. Since 2020, he has been contributing to Apixio's mission by enhancing customer success strategies.