Monica Sharma
About Monica Sharma
Monica Sharma is a seasoned professional in data analytics and Salesforce administration, currently serving as the CPS - COO Data & Analytics AI S L Lead Salesforce Admin & Data Analyst at Apollo Global Management, Inc. She has a strong background in optimizing workflows and possesses extensive knowledge of Salesforce Sales Cloud and Service Cloud.
Work at Apollo Global Management
Monica Sharma currently holds the position of CPS - COO Data & Analytics AIS l Lead Salesforce Admin & Data Analyst at Apollo Global Management, Inc. She has been with the company since 2023, working in Mumbai. In her role, she focuses on leveraging Salesforce CRM to enhance data analytics and streamline business processes.
Previous Experience in Salesforce Development
Monica Sharma has extensive experience in Salesforce development and administration. She worked at Cymetrix Software as a Salesforce Developer from 2019 to 2020 in Andheri. Following that, she joined Altonexus as a Salesforce Developer for six months in Mumbai from 2020 to 2021. She then transitioned to Girikon, where she served as a Salesforce Administrator from 2021 to 2023 in Noida, Uttar Pradesh, India.
Education and Expertise in Information Technology
Monica Sharma has a strong educational background in Information Technology. She earned a Bachelor of Science in Information Technology from Vidyalankar Group of Educational Institutes from 2015 to 2017. She further pursued a Master of Science in Information Technology at the same institution from 2018 to 2019. Additionally, she studied Mathematics and Computer Science at Guru Nanak Khalsa College of Arts Science & Commerce, achieving her SSC from 2014 to 2016. She also completed training at Trailhead by Salesforce, achieving the Ranger status in 2019.
Specialization in Salesforce CRM
Monica Sharma specializes in configuring and customizing Salesforce CRM to optimize business processes. She possesses a deep understanding of Salesforce Sales Cloud and Service Cloud, which allows her to tackle complex challenges effectively. Her work has led to improved sales and customer service outcomes through successful project leadership.