Alex Senerwa
About Alex Senerwa
Alex Senerwa is a Fraud Operations Analyst at Apollo Agriculture in Nairobi, Kenya, where they have worked since 2022. With a background in journalism and expertise in communication, leadership, and social media management, Senerwa effectively manages teams and engages in brand promotion activities.
Work at Apollo Agriculture
Alex Senerwa has been serving as a Fraud Operations Analyst at Apollo Agriculture since 2022. In this role, he focuses on identifying and mitigating fraudulent activities within the organization. Prior to this position, he worked as a Customer Care Executive at Apollo Agriculture from 2021 to 2022, where he managed customer inquiries and provided support. His experience at Apollo Agriculture spans over two years, during which he has contributed to enhancing operational efficiency and customer satisfaction.
Education and Expertise
Alex Senerwa holds a Bachelor's degree in Communication and Media Studies from Moi University, which he completed from 2015 to 2019. His educational background has equipped him with a solid foundation in communication principles, which he applies in his professional roles. Additionally, he possesses expertise in social media operations and management, enhancing his capabilities in strategic communications and digital marketing.
Background
Before joining Apollo Agriculture, Alex Senerwa worked as a Graduate Research Assistant at Sagaci Research for five months in 2019. His background includes experience in journalism, with work in both TV and radio, which has strengthened his communication and public relations skills. This diverse experience contributes to his effectiveness in roles that require negotiation and customer service management.
Leadership and Team Management Skills
Alex Senerwa demonstrates strong leadership, training, and team-building skills. These abilities enhance his effectiveness in managing teams and fostering a collaborative work environment. His influential and negotiation skills are particularly valuable in sales and customer service management, where effective communication and relationship-building are essential.