Johnson Waweru
About Johnson Waweru
Johnson Waweru is an HR Manager at Apollo Agriculture, where he has worked since 2022. With over 12 years of experience in customer service and freelance writing, he has held various roles within the company and possesses a strong educational background in mathematics and economics.
Work at Apollo Agriculture
Johnson Waweru serves as the HR Manager - CC & Field Ops Support at Apollo Agriculture, a role he has held since 2022. His responsibilities include overseeing human resource functions and supporting field operations in Nairobi, Kenya. Prior to this position, he worked as a Call Center Team Leader from 2017 to 2022, where he managed call center operations and staff. Additionally, he served as the Telesales Resource Manager for a brief period in 2021 to 2022, focusing on resource management within the telesales team.
Education and Expertise
Johnson Waweru holds a Bachelor of Education (BEd) degree from Egerton University, where he studied from 2004 to 2008, majoring in mathematics and economics. His educational background provides a solid foundation for his career in human resources and customer service. He possesses a diverse skill set that includes resource management, customer experience, and human resource management, which are critical in his current role.
Background
Johnson Waweru has over 12 years of experience in customer service and freelance writing. His career began in 2008 at NIC Bank Limited as a Customer Products Advisor, where he worked for three months. He then joined Safaricom Limited as a Customer Service Executive, serving for seven years until 2015. His extensive experience in customer service roles has equipped him with strong analytical skills and attention to detail.
Career Progression
Johnson Waweru's career at Apollo Agriculture reflects a steady progression through various roles. After starting as a Call Center Team Leader in 2017, he transitioned to the Telesales Resource Manager position in 2021, which lasted for ten months. His current role as HR Manager - CC & Field Ops Support began in 2022, showcasing his adaptability and growth within the organization.