Mary W.
About Mary W.
Mary W. serves as the Customer For Life Team Lead at Apollo Agriculture, specializing in field data collection and utility inspections. She holds a diploma in Business, Management, Marketing, and Related Support Services from the Nairobi Institute of Business Studies.
Current Role at Apollo Agriculture
Mary W. currently serves as the Customer For Life Team Lead at Apollo Agriculture. She has held this position since 2021, focusing on enhancing customer relationships and ensuring satisfaction. Her responsibilities include overseeing field data collection, which involves conducting topographical surveys and utility inspections using proprietary software. Mary has contributed to the company's mission of supporting farmers through effective customer engagement.
Previous Experience at Apollo Agriculture
Prior to her current role, Mary W. worked at Apollo Agriculture as a Telesales Agent Team Lead from 2019 to 2022. During her three years in this position, she was based in Westlands and was responsible for leading a team that engaged with customers to promote agricultural solutions. Her experience in telesales provided her with valuable insights into customer needs and preferences.
Professional Background at Perk Group Africa
Mary W. has a diverse professional background, having worked at Perk Group Africa from 2015 to 2019. She initially served as a Sales Representative, where she developed skills in customer engagement and sales strategies. Additionally, she worked in data collection using GIS from 2018 to 2019, focusing on gathering and analyzing geographical data to support business operations.
Education and Qualifications
Mary W. studied at the Nairobi Institute of Business Studies, where she earned a Diploma in Business, Management, Marketing, and Related Support Services. This educational background has equipped her with foundational knowledge in business practices and marketing strategies, which she applies in her current and previous roles.
Specialized Skills in Data Collection
Mary W. specializes in field data collection, particularly in topographical surveys and utility inspections. She is skilled in staking out boundary corners and managing easement data. Additionally, she has expertise in performing measure-downs of utility structures without entering them, showcasing her technical proficiency in the field.