Ana Cardeno Marquez
About Ana Cardeno Marquez
Ana Cardeno Marquez is a Support Team Lead at Apollo.io, where she has worked since 2021. Previously, she served as a Customer Service Representative at the same company from 2019 to 2021 in the San Francisco Bay Area.
Work at Apollo.io
Ana Cardeno Marquez has been employed at Apollo.io since 2019. She started her career there as a Customer Service Representative, where she worked for two years in the San Francisco Bay Area. In 2021, she transitioned to the role of Support Team Lead, a position she has held for three years while working from Colombia. Her responsibilities include overseeing the support team and ensuring effective customer service operations.
Education and Expertise
Specific educational background details for Ana Cardeno Marquez are not provided. However, her professional experience at Apollo.io indicates a strong foundation in customer service and support operations. Her progression from a Customer Service Representative to a Support Team Lead suggests expertise in team management, customer relations, and problem-solving within a tech environment.
Background
Ana Cardeno Marquez began her career at Apollo.io in 2019 in the San Francisco Bay Area. After two years in the customer service role, she advanced to a leadership position in 2021. Currently, she operates from Colombia, indicating a flexible work arrangement that reflects modern workplace trends.
Achievements
While specific achievements are not detailed, Ana Cardeno Marquez's career progression from Customer Service Representative to Support Team Lead at Apollo.io demonstrates her professional growth and capability in the field of customer support. Her leadership role suggests a commitment to enhancing customer service quality and team performance.