Charmaine Manalang
About Charmaine Manalang
Charmaine Manalang is a Mid Market Account Executive Team Lead at Apollo.io, where she has worked since 2024. She has extensive experience in customer success and sales, having held various roles at Apollo.io and other companies, and holds an MBA from Macquarie University.
Current Role at Apollo.io
Charmaine Manalang currently serves as the Mid Market Account Executive Team Lead at Apollo.io, a position she has held since 2024. In this role, she leads a team focused on mid-market accounts, utilizing her extensive experience in sales and customer success to drive performance and achieve company objectives.
Previous Experience at Apollo.io
Charmaine has held multiple positions at Apollo.io, contributing to her comprehensive understanding of the company's operations. She worked as a Senior Mid-Market Account Executive from 2023 to 2024, an Account Manager from 2021 to 2023, and as an Upmarket Customer Success Manager for 8 months in 2021. Additionally, she served as the Customer Success Team Lead for SMB for 2 months in 2021.
Work History Prior to Apollo.io
Before joining Apollo.io, Charmaine held various roles in customer success and support. She worked at Bamboo Remodeling as a Customer Success Manager for one month in 2019 and later as the Director of Customer Success from 2019 to 2020. She also served as Head of Support at Tanda for four months in 2019 and as Head of Global Lead Generation at Tanda from 2018 to 2019.
Educational Background
Charmaine Manalang earned her Master of Business Administration (MBA) from Macquarie University, completing her studies from 2022 to 2024. She also holds a Bachelor's degree in Hospitality Administration/Management from the University of the Philippines, where she graduated Cum Laude in 2015.
Skills and Specializations
Charmaine specializes in strategic planning, lead generation, event planning, and account management. She has expertise in both B2B and B2C sales and marketing, which has contributed to increased brand awareness and revenue growth. Her collaborative approach and strong communication skills enhance her effectiveness in fast-paced environments.