Emma Brown
About Emma Brown
Emma Brown is a Renewals Specialist at Apollo, where she has worked since 2019 in the San Francisco Bay Area. She holds a B.A. in Sociology from the University of California, Berkeley, where she studied from 2015 to 2019.
Work at Apollo.io
Emma Brown has been employed at Apollo.io as a Renewals Specialist since 2019. In this role, she focuses on managing customer renewals and ensuring client satisfaction. Her work contributes to maintaining strong relationships with clients and supporting the company's growth in the San Francisco Bay Area.
Education and Expertise
Emma Brown earned her Bachelor of Arts degree in Sociology from the University of California, Berkeley. She attended the university from 2015 to 2019, where she gained knowledge and skills relevant to her current role in customer relations and renewals.
Background
Prior to her position at Apollo.io, Emma worked as a Library Assistant at the UC Berkeley Library from 2018 to 2019. This role involved assisting patrons and managing library resources. Additionally, she completed a four-month internship at Zendesk in 2019, where she gained experience in customer support and service.
Professional Experience
Emma Brown's professional experience includes her current role at Apollo.io and previous positions at UC Berkeley Library and Zendesk. Her background in customer service and support has equipped her with the skills necessary for her current responsibilities in renewals.