Jon Newball
About Jon Newball
Jon Newball is a Technical Support Specialist currently employed at Apollo since 2021. He previously served as Team Manager at OneLink for five years from 2016 to 2021.
Work at Apollo.io
Jon Newball has been employed at Apollo.io as a Technical Support Specialist since 2021. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. His position involves troubleshooting technical problems, guiding users through software functionalities, and enhancing customer satisfaction through effective communication.
Previous Experience at OneLink
Before joining Apollo.io, Jon Newball worked at OneLink as a Team Manager from 2016 to 2021. During his five years at OneLink, he led a team focused on delivering customer support services. His responsibilities included managing team performance, training staff, and implementing strategies to improve service delivery and operational efficiency.
Technical Support Expertise
Jon Newball possesses expertise in technical support, with a focus on resolving client issues and enhancing user experience. His background in managing a support team has equipped him with skills in leadership, problem-solving, and customer relations. He applies these skills in his current role to address technical inquiries and provide solutions to users.