Joseph Pugliese
About Joseph Pugliese
Joseph Pugliese is a Strategic Customer Success Manager currently working at Apollo.io. He has a background in customer success roles at various companies, including Canary Technologies and Merchants Cash Partners, and holds a Bachelor's degree from Hofstra University.
Current Role at Apollo.io
Joseph Pugliese serves as a Strategic Customer Success Manager at Apollo.io. He has been in this role since 2023, contributing to the company's customer success initiatives in the United States. His responsibilities include managing customer relationships and ensuring client satisfaction.
Previous Experience at Canary Technologies
Joseph Pugliese worked at Canary Technologies in two capacities. He was an Enterprise Account Manager for 10 months in 2023 and previously held the position of Customer Success Manager for one year from 2022 to 2023. In these roles, he focused on enhancing customer experiences and driving product adoption.
Experience at Merchants Cash Partners
Before his tenure at Canary Technologies, Joseph Pugliese was a Customer Success Manager at Merchants Cash Partners from 2019 to 2021. During this two-year period, he worked at their office located at 80 Broad Street, New York, NY 10038, where he was responsible for managing customer accounts and ensuring service delivery.
Role at MS Shift, Inc.
Joseph Pugliese held the position of Manager, Customer Success at MS Shift, Inc. from 2021 to 2022. In this role, he focused on customer engagement and satisfaction, contributing to the overall success of the company's customer service operations in New York, New York.
Education at Hofstra University
Joseph Pugliese earned his Bachelor's degree from Hofstra University. His educational background has provided him with the foundational knowledge and skills necessary for his career in customer success management.