Leah Myers
About Leah Myers
Leah Myers serves as the Director of Customer Experience Operations at Apollo.io, where she has worked since 2023. With a background in customer success and operations, she has held various roles in companies like Jamf and Drift, emphasizing data integrity and customer empathy throughout her career.
Current Role at Apollo.io
Leah Myers serves as the Director of Customer Experience Operations at Apollo.io, a position she has held since 2023. In this role, she focuses on enhancing customer experience through effective operational strategies. Her responsibilities include overseeing customer success initiatives and ensuring data integrity within customer interactions.
Previous Experience at Jamf
Prior to her current role, Leah Myers worked at Jamf as a Customer Success Manager from 2019 to 2020 for ten months. She later transitioned to the role of Customer Program Manager II at Jamf from 2020 to 2021, where she contributed for one year in the Eau Claire, Wisconsin area. Her experience at Jamf involved managing customer relationships and improving customer satisfaction.
Experience at Drift
Leah Myers was employed at Drift as a Senior Customer Success Operations Analyst from 2021 to 2022 for eight months. In this role, she focused on optimizing customer success processes and enhancing the overall customer experience through data-driven insights.
Educational Background
Leah Myers studied at Chippewa Valley Technical College, where she earned an Associate of Arts and Sciences degree in Administrative Professional. This educational foundation has equipped her with essential skills for her roles in customer success and operations.
Professional Philosophy
Leah Myers emphasizes the importance of empathy and understanding in customer interactions. She advocates for meeting customers where they are, which reflects her commitment to enhancing customer experience and fostering strong relationships.