Matt Lincoln
About Matt Lincoln
Matt Lincoln is a Group Product Manager currently at Apollo.io, where he focuses on developing intelligent customer engagement platforms. He has extensive experience in product management, having previously held key roles at Shopify, United Airlines, and Staples.
Current Role at Apollo.io
Matt Lincoln serves as the Group Product Manager at Apollo.io, a position he has held since 2023. In this role, he is responsible for building the next generation engagement platform, which emphasizes intelligent customer engagement through various communication channels, including email, call systems, and meetings.
Previous Experience at Shopify
Prior to his current role, Matt Lincoln worked at Shopify as the Product Area Lead/Director from 2021 to 2023. During his tenure in Chicago, Illinois, he contributed to the development and management of product strategies that enhanced the platform's offerings.
Background in Product Management
Matt Lincoln has extensive experience in product management, having held various roles at United Airlines and Staples. At United Airlines, he served as Senior Product Manager for Digital Platforms, Optimization, and Personalization from 2015 to 2018, and later as Group Product Manager for Growth from 2018 to 2020. His work at Staples included roles such as Group Product Manager for Checkout, Pricing, and Personalization, where he oversaw significant product launches.
Educational Qualifications
Matt Lincoln holds a Master's degree in Computer and Information Science from Northwestern University. He also earned a Bachelor of Science in Economics from the University of Illinois Urbana-Champaign. In 2023, he furthered his education in Product Management Leadership, Growth, and Product Market Fit at Reforge.
Key Projects and Contributions
Throughout his career, Matt Lincoln has played a pivotal role in various projects. He was instrumental in developing Staples' Artificial Intelligence and Machine Learning pricing engine and oversaw the launch of the award-winning mobile checkout experience. Additionally, he led the technical re-platform of United.com’s $18B web channel, which included integrating AI/ML technologies.