Paige B.
About Paige B.
Paige B. is a Customer Success Manager for Mid Market at Apollo.io, with a diverse background in customer success and engagement roles across various companies. She holds degrees in Psychology and Business Administration from the University of Arizona and completed a Full Stack Software Engineering Intensive at Columbia University.
Current Role at Apollo.io
Paige B. serves as a Customer Success Manager for the Mid Market segment at Apollo.io. She has been in this role since 2023, contributing to the company's efforts in enhancing customer satisfaction and retention. Her responsibilities include managing client relationships and ensuring that customers derive maximum value from Apollo.io's offerings.
Previous Experience at Fivetran
Prior to joining Apollo.io, Paige worked at Fivetran as a Commercial Customer Success Manager from 2021 to 2023. In this position, she focused on supporting commercial clients and improving their experience with Fivetran's data integration solutions. Her tenure at Fivetran was marked by a commitment to customer engagement and success.
Professional Background in Customer Success
Paige has extensive experience in customer success roles across various companies. She worked at brightwheel as a Customer Success and Engagement Analyst from 2020 to 2022. Before that, she held positions at GoDaddy, where she was a Senior B2B Retention Specialist and a Customer Retention Specialist from 2018 to 2020. Her background includes roles at Stitch Fix and Anthropologie, where she developed her skills in customer experience and retention.
Educational Background
Paige holds a Bachelor of Science degree in Psychology and Business Administration from the University of Arizona, which she completed from 2010 to 2013. Additionally, she studied at Columbia University, where she completed a Full Stack Software Engineering Intensive in 2020. This combination of education has equipped her with a diverse skill set applicable to her roles in customer success and technology.
Career Development and Skills
Throughout her career, Paige has developed a range of skills in customer engagement, retention strategies, and data analysis. Her experience spans various industries, including technology and retail, allowing her to apply best practices in customer success. Her roles have involved direct interaction with clients, focusing on understanding their needs and enhancing their overall experience.