Pedro Ramirez
About Pedro Ramirez
Pedro Ramirez is an SMB Customer Success Manager at Apollo.io, with a background in customer service and sales roles across various companies in Mexico, Canada, and the United States. He holds a degree in International Business from Universidad Panamericana and has a strong interest in entrepreneurship and networking.
Current Role at Apollo.io
Pedro Ramirez currently serves as an SMB Customer Success Manager at Apollo.io. He has held this position since 2023, working remotely. In this role, he focuses on ensuring customer satisfaction and success for small and medium-sized businesses, leveraging his experience in customer advocacy and relationship management.
Previous Experience at Summit Inc.
Prior to his current role, Pedro worked at Summit Inc. as a Sales Development Representative from 2019 to 2021 for two years in Aguascalientes, Mexico. In this position, he was responsible for generating leads and supporting sales initiatives, contributing to the company's growth in the region.
Experience at Teleperformance
Pedro gained valuable customer service experience while working at Teleperformance as a Customer Service Specialist from 2018 to 2019 for nine months in Aguascalientes, Mexico. His role involved addressing customer inquiries and resolving issues, enhancing his skills in communication and problem-solving.
Educational Background
Pedro studied at Universidad Panamericana, where he earned a degree in Administración y Negocios Internacionales, focusing on international business and trade from 2018 to 2022. He also completed his high school education at North Kansas City High School, obtaining a High School Diploma from 2015 to 2017.
Advocacy for Remote Work and Team Building
Pedro advocates for remote work culture and emphasizes the importance of team building. He believes in fostering a collaborative environment that enhances productivity and employee satisfaction. His passion for entrepreneurship and networking further supports his commitment to creating meaningful relationships within professional settings.