Rowel Dayota
About Rowel Dayota
Rowel Dayota serves as a Customer Advocate at Apollo.io since 2022, bringing extensive experience in customer service roles across various companies, including Amazon and Teleperformance.
Work at Apollo.io
Rowel Dayota has been employed at Apollo.io as a Customer Advocate since 2022. In this role, he engages with customers to address their inquiries and provide support, ensuring a positive experience with the company's services. His tenure at Apollo.io has lasted for two years, during which he has contributed to enhancing customer satisfaction and loyalty.
Previous Employment Experience
Prior to his current position, Rowel Dayota held various roles in customer service and support. He worked at Teleperformance as a Customer Service Representative from 2014 to 2015 for one year. He then joined ePerformax Contact Centers & BPO, where he served as a Customer Service Representative from 2016 to 2017 for nine months. Rowel also worked at Amazon Retail as a Resolution Specialist from 2018 to 2021 for three years, and briefly at Dyninno Cebu as a Travel Consultant in 2022 for eight months.
Education and Expertise
Rowel Dayota studied at the University of San Jose-Recoletos, where he earned a Bachelor of Arts degree in English Language and Literature from 2011 to 2013. His educational background has equipped him with strong communication skills and a comprehensive understanding of language, which are essential in his customer advocacy role.