Scott Skinner
About Scott Skinner
Scott Skinner serves as the Head of GTM Enablement at Apollo.io, where he has worked since 2021. He has extensive experience in customer success and sales enablement, having held various roles in notable companies such as Brightpearl and SalesLoft.
Current Role at Apollo.io
Scott Skinner serves as the Head of GTM Enablement at Apollo.io, a position he has held since 2021. In this role, he focuses on enhancing go-to-market strategies and enabling teams to achieve their objectives. His responsibilities include developing training programs and resources that support sales and customer success initiatives.
Previous Experience at Apollo.io
Before his current role, Scott worked at Apollo.io in various capacities. He was a Customer Success Manager from 2017 to 2019, where he focused on client relationships and retention strategies. He also held the position of Enablement & Strategic Accounts Customer Success Manager for four months in 2021, contributing to the development of customer success frameworks.
Professional Background
Scott has a diverse professional background in customer success and sales enablement. He worked at SalesLoft as an Enterprise Customer Success Manager from 2019 to 2020 and as a Senior Customer Success Manager from 2020 to 2021. His experience also includes roles at Brightpearl and Demandforce, where he honed his skills in customer relationship management and business development.
Education and Certification
Scott earned a Bachelor's degree in English Language and Literature from Arizona State University, completing his studies from 2004 to 2009. He also achieved a TEFL Certification from St. Giles International San Francisco in 2009, which equipped him with skills for teaching English as a second language.
Skills and Expertise
Scott possesses strong communication skills and has experience in mentoring and leadership. He is adept at handling escalations and has a proven track record in fast-paced start-up environments. His expertise includes contract negotiation, objection handling, and building relationships to enhance customer adoption and retention.