Sebastian Velandia
About Sebastian Velandia
Sebastian Velandia is a Technical Support Representative at Apollo, where he has worked since 2021. He has a background in modern languages and marketing, which enhances his communication skills and ability to support diverse sales teams.
Work at Apollo.io
Sebastian Velandia has been employed at Apollo.io as a Technical Support Representative since 2021. In this role, he utilizes his strong communication skills to assist sales teams and enhance outreach efforts. His background in marketing supports his ability to effectively engage with clients and address their technical needs.
Previous Experience in Customer Support
Prior to his current position, Sebastian worked at Evolv Technologies as a Customer Experience Specialist for four months in 2019. He also held the role of Remote Learning Consultant at Splashtop Inc. for five months in 2021. These positions contributed to his expertise in customer support and technical assistance.
Education and Expertise
Sebastian Velandia earned a Modern Languages Degree from Universidad del Quindío, where he studied Teaching English as a Second or Foreign Language/ESL Language Instructor from 2013 to 2019. His educational background equips him with a unique perspective in technical support, particularly in multilingual environments, as he is proficient in both Spanish and English.
Background in Teaching and Content Strategy
Sebastian has experience in education and content strategy. He worked as an English Teacher at BNC Colombo Americano Armenia from 2018 to 2019 and as a Content Strategist at CloudTask from 2019 to 2021. These roles enhanced his communication skills and understanding of diverse audiences.
Skills and Competencies
Sebastian possesses strong communication skills, which are essential for supporting sales strategies and outreach. His background in marketing complements his technical support role, allowing him to effectively assist sales teams. His bilingual capabilities further enhance his effectiveness in diverse environments.