Fatma Zehra S.
About Fatma Zehra S.
Fatma Zehra S. is a Customer Success Engineer currently employed at Appcircle in İstanbul, Türkiye, where she has worked since 2023. She has a background in software engineering and has previously held positions at Logical Defense and Digiterra, focusing on customer advocacy and technical support.
Work at Appcircle
Currently, Fatma Zehra S. serves as a Customer Success Engineer at Appcircle, a position she has held since 2023. In this role, she advocates for customer needs by facilitating prompt issue resolution and providing feedback for product improvement. She provides technical support and troubleshooting for users of the Appcircle platform, ensuring seamless integration and operation. Additionally, she manages the integration process of third-party solutions for the platform, overseeing the development phase from inception to completion.
Previous Experience at Logical Defense
Fatma Zehra S. began her career as a Software Engineer at Logical Defense - LogDef in 2019, where she worked for a duration of three months. This early experience contributed to her foundational skills in software engineering and customer support.
Experience as Backend Developer at Digiterra
From 2021 to 2023, Fatma Zehra S. worked as a Backend Developer at Digiterra in İstanbul, Türkiye. During her tenure, she actively collaborated with customers to optimize their CI/CD pipelines, significantly enhancing their efficiency and productivity. This role allowed her to deepen her technical expertise and customer engagement skills.
Education and Expertise
Fatma Zehra S. studied at Firat University, where she pursued a degree in Bilgisayar Yazılımı Mühendisliği, achieving a Lisans Derecesi from 2016 to 2020. Her education provided her with a strong foundation in software engineering principles, which she has applied throughout her career in various technical roles.
Technical Skills and Contributions
In her professional roles, Fatma Zehra S. has developed and implemented CI/CD pipeline enhancement scripts using Bash or Ruby to resolve bugs in third-party technology. Her technical contributions have focused on improving system efficiency and ensuring smooth operations for users.