Pip Johnson
About Pip Johnson
Pip Johnson is a Customer Success Manager for Europe at Appcues, with a background in customer success and account management across various companies. Johnson holds a Diploma in Human Resources Management and a Bachelor of Arts in Journalism.
Current Role at Appcues
Pip Johnson serves as the Customer Success Manager for Europe at Appcues. In this role, Johnson focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. Johnson has been with Appcues since 2022, contributing to the company's mission of improving user engagement through effective onboarding and retention strategies.
Previous Experience in Customer Success
Prior to joining Appcues, Pip Johnson held several positions in customer success management. Johnson worked at Ridebooker as a Customer Success Manager and General Manager from 2017 to 2018, where responsibilities included managing client relationships and overseeing operations. Johnson also served as a Customer Success Manager at Beanworks Solutions Inc. from 2018 to 2019, and as an Account Manager at Dynamic Messaging from 2016 to 2017, gaining diverse experience in customer-focused roles.
Education and Qualifications
Pip Johnson pursued education in Human Resources Management and achieved a Diploma from CIPD Qualifications between 2019 and 2021. Johnson also holds a Bachelor of Arts (BA) with Honours in Journalism from Northumbria University, studied from 2009 to 2013. This educational background supports Johnson's expertise in managing client relationships and understanding organizational dynamics.
Work History Overview
Pip Johnson has a varied work history that spans multiple roles and locations. Johnson's career includes a brief tenure as an Account Manager at Organic in Exeter, England, in 2022. The experience gained across different companies and roles has equipped Johnson with a broad skill set in customer success and account management.
Early Education
Pip Johnson completed early education at St Peters School in York, where foundational skills were developed from 1998 to 2008. This decade-long education provided a basis for further academic and professional pursuits.