Heather Hilt
About Heather Hilt
Heather Hilt serves as the NOC Team Lead at Applied Tech, a position she has held since 2014. She has over a decade of experience in technical support roles, including previous positions as a Help Desk Technician.
Work at Applied Tech
Heather Hilt has been employed at Applied Tech since 2008. She began her career there as a Help Desk Technician and worked in that role until 2013. Following this, she served as a Team Lead / Help Desk Technician for a brief period before transitioning to her current position as NOC Team Lead in 2014. Over her tenure of 10 years, she has developed significant expertise in network operations and support.
Previous Experience in Technical Support
Before joining Applied Tech, Heather Hilt worked at Volt Technical Resources as a Help Desk Technician for six months in 2008. This role provided her with foundational skills in technical support, which she later applied in her positions at Applied Tech. Her experience spans various responsibilities in the technical support domain.
Education and Training
Heather Hilt studied at PC ProSchools in 2008, where she completed an 11-month program. This education equipped her with essential knowledge and skills relevant to her career in technical support and network operations, contributing to her professional development.
Career Progression
Heather Hilt's career has shown a clear progression within Applied Tech. Starting as a Help Desk Technician, she advanced to a Team Lead role before becoming the NOC Team Lead. This trajectory reflects her growing responsibilities and expertise in the field of network operations.