Arzu Tosun
About Arzu Tosun
Arzu Tosun is a Business Development Area Manager with extensive experience in sales and marketing across various industries. She has worked for notable companies such as APAVE, TÜV SÜD, and Eczacıbaşı İlaç Pazarlama, and holds a degree in Economics from Uludag University.
Work at Applus+
Arzu Tosun currently serves as the Business Development Area Manager at Applus+, a position she has held since 2020. In this role, she is responsible for planning and executing marketing campaigns for her assigned areas. She plays a vital role in managing customer complaints by coordinating with necessary corporate or external functions. Additionally, she contributes to the preparation of periodic reports as part of after-sales activities, ensuring effective communication and service delivery.
Previous Experience in Sales and Marketing
Before joining Applus+, Arzu Tosun accumulated extensive experience in sales and marketing. She worked at TÜV SÜD as a Sales & Business Development Executive from 2015 to 2020, and at APAVE as Sales & Marketing Responsible from 2010 to 2014. Her career began at Eczacıbaşı İlaç Pazarlama, where she served as a Sales Representative from 2007 to 2009. Additionally, she worked at Doğan Müzik Kitap Mğz. Paz. as Client Relationship Responsible for one year in 2009.
Education and Expertise
Arzu Tosun holds a degree in Economics from Uludag University, where she studied from 2003 to 2007. She further enhanced her skills through various training programs at TÜVTÜRK Akademi, achieving competencies in effective communication and problem-solving over the phone, as well as completing a leadership training program. In 2014, she studied at Virginia International University for 11 months, broadening her educational background.
Skills in Tender Management
Arzu Tosun possesses expertise in managing tender documentation and preparing commercial offers during the pre-sale phase. This skill set is crucial for her role in business development, allowing her to effectively support the sales process and contribute to successful project bids.