Jordi Frances Serrano
About Jordi Frances Serrano
Jordi Frances Serrano is the Chief Information Officer at Applus+, having previously held senior positions at Bacardi and Accenture. He has extensive experience in technology services, team leadership, and managing substantial budgets across various international locations.
Work at Applus+
Currently, Jordi Frances Serrano serves as the Chief Information Officer at Applus+, a role he has held since 2023. His responsibilities include overseeing the company's information technology strategy and operations. This position is based in Bellaterra, where he works on-site to enhance Applus+'s technological capabilities and drive innovation within the organization.
Previous Experience at Bacardi
Jordi Frances Serrano worked at Bacardi from 2013 to 2022, holding various leadership roles. He began as Director of GBS Services, focusing on Technology Services and Business Shared Services for five years. He then advanced to Senior Director of Global Technology Services, where he managed an annual budget between $12 million and $20 million. He led the Barcelona Tech Delivery Center, overseeing a team of over 70 resources and managing large transformational programs involving more than 100 personnel.
Career at Accenture
Before his tenure at Bacardi, Jordi Frances Serrano spent over a decade at Accenture. He joined as a Consultant in 1998 and progressed to Manager by 2001, serving for three years in each role. He then became a Senior Manager from 2004 to 2012, contributing to various projects in the Barcelona Area. His experience at Accenture provided him with a solid foundation in management and technology consulting.
Education and Expertise
Jordi Frances Serrano studied Industrial Engineering at Universitat Politècnica de Catalunya, earning his degree from 1989 to 1994. He furthered his education at IESE Business School, where he completed a Program for Management Development (PDD) in Business Administration from 2007 to 2008. His educational background supports his expertise in various functional areas, including Commercial/Sales, Logistics, Finance, HR, and Customer Service processes.
International Experience
Jordi Frances Serrano has extensive international experience, having worked on-site in multiple countries, including the USA, Colombia, UK, Netherlands, Denmark, and Costa Rica. This global exposure has equipped him with a diverse perspective and the ability to manage cross-cultural teams effectively, enhancing his leadership capabilities in technology and business services.