Caroline Nakash
About Caroline Nakash
Caroline Nakash is a Senior Account Success Manager at AppsFlyer, where she has worked since 2015. With a background in business management and extensive experience in client relations, she plays a key role in client onboarding and platform innovation.
Current Role at AppsFlyer
Caroline Nakash serves as a Senior Account Success Manager at AppsFlyer, a position she has held since 2015. In this role, she is responsible for nurturing client relationships and ensuring they achieve their key performance indicators (KPIs) using AppsFlyer's platform. Caroline oversees the entire client onboarding process, which includes managing initial leads, sales, and implementation. Her work involves close collaboration with product development, sales, and support teams to drive platform innovation.
Previous Experience at LivePerson
Before joining AppsFlyer, Caroline worked at LivePerson for six years, from 2009 to 2015. She held the position of Head of Small-Medium Business Billing Account Manager, where she focused on managing billing accounts and supporting small to medium-sized businesses. Additionally, she served as a Team Leader at LivePerson from 2007 to 2009, contributing to team management and client support.
Educational Background
Caroline Nakash has a strong educational background in business management and finance. She earned her Master of Business Administration (MBA) with a specialization in Finance from Heriot-Watt University, where she studied from 2008 to 2011. Prior to that, she obtained a Bachelor of Arts with Honors in Business Administration and Management from New College Durham, completing her studies from 1999 to 2002. Additionally, she holds a Trinity CertTESOL, which she earned from The University of Wolverhampton while studying Teaching English to Speakers of Other Languages from 2006 to 2007.
Career History and Roles
Caroline's career spans various roles in account management and customer support. She began her professional journey at RSA as an Account Manager Lead from 1999 to 2002. Following that, she worked at Cunningham Lindsey as a Customer Support Group Manager for five years, from 2002 to 2007. Her diverse experience in client management and support has contributed to her effectiveness in her current role at AppsFlyer.