Daniel Ridny
About Daniel Ridny
Daniel Ridny is a Customer Success Manager at AppsFlyer, with extensive experience in client relations and mobile marketing. He has a strong background in translation and interpretation, having worked in various roles across the oil and gas and technology sectors.
Work at AppsFlyer
Daniel Ridny has been employed at AppsFlyer as a Customer Success Manager since 2021. In this role, he focuses on enhancing client relations and ensuring customer satisfaction within the high-tech sector in Israel. His expertise in mobile marketing supports his responsibilities, allowing him to effectively address client needs and contribute to the company's success.
Previous Experience in Customer Care
Before joining AppsFlyer, Daniel worked at Payoneer as a Customer Care Representative from 2018 to 2019. His role involved assisting customers and resolving inquiries, which helped him develop strong client relations skills. Additionally, he served as a Revaluation Service Specialist at Intercontinental Exchange from 2019 to 2020, where he further honed his customer service abilities.
Background in Translation and Interpretation
Daniel Ridny has a solid background in translation and interpretation. He studied at Московский Государственный Лингвистический Университет (МГЛУ), where he earned a Master of Arts in Translation of English and Spanish from 2006 to 2011. He also obtained a Master's degree in Translation English-Russian from Université de Strasbourg in 2011. His experience as an interpreter at Nabors Industries from 2011 to 2014 provided him with valuable skills in communication within the oil and gas exploration sector.
Experience in Logistics and Management
Daniel has held various roles in logistics and management, notably at Nabors Industries. He worked as a Logistics Manager from 2014 to 2016, overseeing operations in the VCNG Oilfield. His experience in this area complements his customer success role, providing him with insights into operational efficiency and client needs.
Public Speaking and Training Expertise
Daniel possesses significant experience in public speaking and conducting on-site training sessions. This skill set enhances his effectiveness in client interactions and contributes to his role as a Customer Success Manager. His ability to communicate complex information clearly is an asset in both training and customer engagement.