Francy T.
About Francy T.
Francy T. is a Senior Customer Success Manager at AppsFlyer, where she has worked since 2020. She has a diverse background in account management and customer success, with previous roles at companies such as Millennial Media, Technorati Media, and NativeX.
Work at AppsFlyer
Francy T. currently holds the position of Sr. Customer Success Manager at AppsFlyer, a role she has occupied since 2020. In this capacity, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Additionally, she serves as a Product Specialist Manager at the same company, where she leverages her expertise to support product-related initiatives. Her tenure at AppsFlyer has spanned over four years, during which she has contributed to the company's customer success strategies.
Previous Experience in Customer Success
Prior to her current role at AppsFlyer, Francy T. worked as a Customer Success Manager at the same organization from 2018 to 2020. Her experience in customer success is further complemented by her previous positions, including Sr. Account Manager at Millennial Media and Lead Account Manager at Technorati Media. These roles provided her with a solid foundation in managing client relationships and driving account growth.
Education and Expertise
Francy T. earned her degree in Film and Digital Media from the University of California, Santa Cruz, where she studied from 2005 to 2009. This educational background has equipped her with skills applicable to the digital landscape, enhancing her ability to navigate the complexities of customer success in tech-driven environments.
Career Progression in San Francisco
Francy T. has built her career primarily in the San Francisco Bay Area, where she has held various roles in customer success and account management. Her career includes positions at NativeX as Sr. Manager, Strategic Accounts, and at Vungle as New Business Manager, Demand. This diverse experience in the tech industry has allowed her to develop a comprehensive understanding of client needs and market dynamics.