Hanna Yurchuk
About Hanna Yurchuk
Hanna Yurchuk is a Senior Customer Success Manager at AppsFlyer, where she manages high-tier customers and focuses on customer retention and revenue growth. With eight years of experience in mobile marketing, she has transitioned from sales to customer success and holds a Master's Degree in Communications Management.
Work at AppsFlyer
Hanna Yurchuk currently serves as a Senior Customer Success Manager at AppsFlyer, a position she has held since 2023. In this role, she manages high-tier customers, focusing on customer retention, revenue growth, and product adoption. Prior to this, she worked as an Enterprise Customer Success Manager for the EMEA region from 2021 to 2023. Her experience at AppsFlyer highlights her commitment to building open and trustworthy partnerships with customers, which she considers essential for business success.
Education and Expertise
Hanna Yurchuk holds a Master’s Degree in Communications Management from Minsk State Linguistic University, where she studied from 2015 to 2016. She also earned a Bachelor’s Degree in Computational Linguistics from the same institution, completing her studies from 2010 to 2015. Her educational background provides a strong foundation for her expertise in customer success and mobile marketing.
Background in Mobile Marketing
Hanna Yurchuk has eight years of professional experience in mobile marketing. She transitioned from sales to customer success, which has allowed her to develop a comprehensive understanding of customer needs and market dynamics. Her previous roles have included positions at SplitMetrics and Labs Publicity Group, where she gained valuable experience in business development and public relations.
Previous Work Experience
Before joining AppsFlyer, Hanna Yurchuk held several positions that contributed to her professional development. She worked as a Business Development Manager at SplitMetrics from 2017 to 2018 and later as an Enterprise Growth Specialist from 2018 to 2021. Additionally, she served as a Press Secretary and YouTube blogger at Labs Publicity Group from 2015 to 2017. Her diverse roles have equipped her with skills in customer engagement and marketing strategies.
Involvement with Women of Customer Success
Hanna Yurchuk has been a member of Women of Customer Success since 2021. This organization focuses on empowering women in the customer success field, providing networking opportunities and resources for professional growth. Her involvement reflects her commitment to fostering a supportive community within the industry.