Heidi Wardi
About Heidi Wardi
Heidi Wardi is an Enterprise Customer Success Manager at AppsFlyer, where she has worked since 2022. She has a background in customer service and business administration, with previous roles at Stockmann and CMA CGM.
Current Role at AppsFlyer
Heidi Wardi serves as an Enterprise Customer Success Manager at AppsFlyer, a position she has held since 2022. In this role, she focuses on ensuring the success of enterprise clients by providing tailored support and solutions. Her expertise in customer success management is instrumental in fostering strong relationships with clients and driving product adoption.
Previous Experience at AppsFlyer
Before her current role, Heidi worked at AppsFlyer as a Customer Success Manager for the Nordics and DACH regions from 2020 to 2022. During this time, she was responsible for managing customer relationships and enhancing user experience across these key markets. Her contributions helped improve customer satisfaction and retention.
Educational Background
Heidi Wardi completed her International Baccalaureate (IB) at Tikkurilan Lukio from 2005 to 2007. She later pursued a Bachelor of Business Administration (BBA) at Haaga-Helia University of Applied Sciences, where she studied from 2008 to 2012. This educational background provided her with a solid foundation in business principles and customer service.
Career History
Heidi has a diverse career history in customer service and management. She worked at Stockmann in various roles from 2008 to 2016, including Customer Service Specialist, Buying and Planning, and Administrative Team Supervisor. Additionally, she held positions at CMA CGM as an Export and Import Customer Service Specialist in 2018 and at Balmuir, Wheslyn Group oy as Buying & Sales from 2016 to 2017.