Jen Barratt
About Jen Barratt
Jen Barratt serves as the Senior Customer Success Manager for Australia and New Zealand at AppsFlyer, a position she has held since 2022. With a diverse background in customer success and project management, she has accumulated extensive experience in the media and technology sectors.
Work at AppsFlyer
Jen Barratt has been employed at AppsFlyer since 2021, initially serving as a Customer Success Manager for the AU/NZ region. In 2022, she advanced to the role of Senior Customer Success Manager AU/NZ. Her responsibilities include managing customer relationships and ensuring client satisfaction within the Australian and New Zealand markets. Based in Sydney, New South Wales, she has contributed to the growth and success of AppsFlyer in the region.
Previous Experience in Customer Success
Before joining AppsFlyer, Jen Barratt worked at Foxtel Media as a Senior Product Manager from 2019 to 2021. Prior to that, she held the position of Business Technology Solutions Manager at Multi Channel Network from 2017 to 2019. Her career also includes roles such as Project Manager at Multi Channel Network from 2015 to 2017 and Senior Implementation Consultant at Pilat Media in 2012. These positions have equipped her with extensive experience in customer success and project management.
Background in Media and Technology
Jen Barratt has a diverse background in the media and technology sectors. She began her career as a Training and Implementation Consultant at Network Ten in 2011. Following that, she transitioned to various roles within Multi Channel Network and Foxtel Media, focusing on product management and technology solutions. Her experience spans over a decade in roles that require technical expertise and customer engagement.
Career Progression
Jen Barratt's career progression reflects her growth in the customer success and technology fields. Starting as a Training and Implementation Consultant, she quickly moved into project management and senior roles. Her tenure at Multi Channel Network and Foxtel Media allowed her to develop skills in product management and business technology solutions, which she later applied at AppsFlyer. This trajectory showcases her commitment to advancing her expertise in customer success management.