Maria Andrea Goez Botero
About Maria Andrea Goez Botero
Maria Andrea Goez Botero is a Customer Success Manager at AppsFlyer in Tel Aviv, Israel, with a background in business development and partnerships. She has extensive experience in sales and project management, having worked in various roles across the hospitality and technology sectors.
Current Role at AppsFlyer
Maria Andrea Goez Botero currently serves as a Customer Success Manager at AppsFlyer, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and developing strategies to meet customer needs effectively. Based in Tel Aviv, Israel, she leverages her extensive experience in customer success to drive positive outcomes for the company.
Previous Experience at HERE Technologies
Prior to her current role, Maria worked at HERE Technologies as a Business Development & Partnerships Manager from 2018 to 2020. During her two years there, she was responsible for identifying new business opportunities and fostering partnerships to expand the company's market presence. This role allowed her to develop skills in strategic planning and relationship management.
Hospitality Background at W Hotels
Maria has a significant background in the hospitality industry, having worked at W Hotels in various capacities. She served as Account Director from 2011 to 2012 and as Account Manager from 2009 to 2011. Additionally, she worked as a W Insider from 2008 to 2009 in Qatar. Her roles involved managing client accounts and enhancing guest experiences, which contributed to her expertise in customer relations.
Educational Background
Maria holds an International MA in Environmental Studies from Tel Aviv University, which she completed from 2013 to 2014. She also earned a Bachelor of Business Administration in Hospitality Management & Marketing from Ecole Les Roches, studying there from 2004 to 2008. Furthermore, she obtained a Certificate of Proficiency in French Language and Culture from McGill University in 2013. Her diverse educational background supports her multifaceted career.
Skills and Global Experience
Maria is fluent in both English and Spanish, which enhances her ability to communicate with a diverse client base. She possesses strong interpersonal and negotiation skills, allowing her to engage effectively with C-suite executives. Her experience working across four continents has provided her with a global perspective, which is valuable in managing customer success and developing innovative strategies.