Maya Kahana
About Maya Kahana
Maya Kahana is a Regional Senior Solutions Architect and OneLink Product Specialist at AppsFlyer, with a diverse background in technical support and customer success across several prominent technology companies. She has extensive experience in managing client relationships, delivering training, and contributing to product development.
Current Role at AppsFlyer
Maya Kahana currently serves as the Regional Senior Solutions Architect and OneLink Product Specialist at AppsFlyer. She has held this position since 2021, focusing on enhancing client experiences through product updates and solutions related to Deeplinking and OneLink APIs. In her role, she manages open offices for the EMEA-LATAM Customer Success Managers department, ensuring effective communication and collaboration within the team.
Previous Experience in Technical Support and Engineering
Maya Kahana has extensive experience in technical support and engineering roles. She worked as a Professional Technical Support Engineer at IBM from 2011 to 2013 and at Qwilt from 2013 to 2016. Prior to these roles, she held positions at AeroScout and Cisco Systems, where she focused on technical support and quality assurance. Her early career included a QA engineer position at Voltaire from 2005 to 2008.
Customer Success Leadership at Symantec
From 2016 to 2018, Maya Kahana worked as the Customer Success Director for a startup acquired by Symantec. In this role, she was responsible for ensuring customer satisfaction and success, leveraging her technical background to address client needs effectively.
Education and Academic Background
Maya Kahana has a solid educational background in computer science and psychology. She earned her B.Sc. in Computer Science from the Holon Institute of Technology between 2008 and 2012. Additionally, she studied psychology at The Open University of Israel from 2005 to 2008. She completed her matriculation certificate at Kiryat Sharet Holon.
Training and Mentorship at AppsFlyer
At AppsFlyer, Maya Kahana is involved in training and mentorship. She is part of the AppsFlyer Academy, where she delivers sessions on attribution, deeplinking, and communication for new employees. She also mentors new team members, facilitating their onboarding process and helping them integrate into the company effectively.