Miranda CAO
About Miranda CAO
Miranda Cao is a Customer Success Manager at AppsFlyer, where she has worked since 2019. She holds a Bachelor's degree from Harbin University of Commerce and a Master's degree from Harbin Institute of Technology, and has experience in account management, business strategy, and advertising.
Work at AppsFlyer
Miranda Cao has been employed at AppsFlyer as a Customer Success Manager since 2019. In this role, she is responsible for ensuring client satisfaction and success with AppsFlyer's products and services. Her position involves leveraging her expertise in business strategy and advertising to enhance customer experiences. Based in Beijing, China, she utilizes her strong skills in Microsoft Excel for data analysis and reporting, which are essential for effective customer success management.
Education and Expertise
Miranda Cao holds a Bachelor's degree from Harbin University of Commerce, where she studied from 2009 to 2013. She furthered her education by obtaining a Master's degree from Harbin Institute of Technology, completing her studies from 2013 to 2015. Her academic background provides her with a solid foundation in business strategy and advertising, which supports her role in customer success management.
Background
Miranda Cao has a diverse professional background that includes various roles in customer success and business development. She began her career as an intern at Kabam in 2014, followed by a position as an APAC business assistant at Tapjoy from 2015 to 2017. She then worked as a Senior Commercial Specialist at iQIYI.com for one year before transitioning to DO Global as an Account Manager in 2018. Her experiences have contributed to her ability to build long-term client relationships.
Previous Work Experience
Before joining AppsFlyer, Miranda Cao held several positions that enhanced her skills in customer success and business development. She worked at DO Global as an Account Manager for 10 months in 2018. Prior to that, she spent two years at Tapjoy as an APAC business assistant and one year at iQIYI.com as a Senior Commercial Specialist. Her varied roles have equipped her with the knowledge and skills necessary for her current position.
Skills and Competencies
Miranda Cao possesses strong skills in Microsoft Excel, which are vital for data analysis and reporting in her role as a Customer Success Manager. Additionally, she has expertise in business strategy and advertising, enabling her to effectively manage client accounts and enhance customer satisfaction. Her fluency in English further supports her ability to communicate with international clients.