Natalia Serebrinsky
About Natalia Serebrinsky
Natalia Serebrinsky is a Technical Product Support Enablement Engineer at AppsFlyer, where she has worked since 2020. She has a background in technical support, business intelligence, and software development, with experience in training and documentation.
Current Role at AppsFlyer
Natalia Serebrinsky currently serves as a Technical Product Support Enablement Engineer at AppsFlyer, a position she has held since 2020. In this role, she is responsible for onboarding new members of the global support team, providing training on the technical aspects of the company's product portfolio. She also monitors customer cases by collaborating closely with the Engineering and R&D teams. Additionally, she contributes to the internal knowledgebase by writing technical guides and articles about new and upcoming features.
Previous Experience at AppsFlyer
Before her current role, Natalia worked at AppsFlyer as a Technical Support Engineer from 2018 to 2020. During her two years in this position, she was involved in providing technical support and assistance to clients, ensuring they effectively utilized the company's products. Her experience in this role laid the groundwork for her transition to her current position focused on enablement and training.
Professional Background
Natalia has a diverse professional background that includes roles in various organizations. She worked as a BI Analyst at Wenance for nine months in 2017, where she focused on business intelligence tasks. Prior to that, she served as an Information Technology Teacher at the University of Buenos Aires from 2010 to 2012. Her experience also includes working as a PHP Developer at OLX from 2011 to 2014 and at DigBang from 2014 to 2015.
Education and Qualifications
Natalia Serebrinsky has a strong educational background in computer science and engineering. She studied at the University of Buenos Aires, where she achieved a Bachelor of Applied Science (BASc) from 2006 to 2008 and later pursued Computer Science from 2009 to 2012. She also studied Computer Engineering at Universidad de Palermo from 2013 to 2017, earning a degree in Informatics Engineering. Additionally, she attended Tel Aviv University in 2016 for a short course in Entrepreneurship and Innovation Development.