Nathália Birro Brandão
About Nathália Birro Brandão
Nathália Birro Brandão is a Customer Success Manager at AppsFlyer, where she has worked since 2022. She has a diverse professional background, including roles in customer success, consulting, and law, alongside a strong educational foundation in business administration and digital marketing.
Work at AppsFlyer
Nathália Birro Brandão has been employed at AppsFlyer as a Customer Success Manager since 2022. In this role, she focuses on ensuring customer satisfaction and success by aligning the company's services with client needs. Her responsibilities include managing client relationships and providing support to enhance user experience with AppsFlyer's products.
Education and Expertise
Nathália holds a Master of Business Administration (MBA) in Gestão de Negócios from Ibmec, completed in 2019. She also studied Growth Hacking at Gama Academy, earning the Gama Experience - Hyper certification in 2019. Additionally, she has a certification in Digital Marketing from the Digital Marketing Institute, obtained between 2021 and 2022. Currently, she is pursuing a Bachelor's degree in Administration and a specialization in Tax Law at Pontifícia Universidade Católica de Minas Gerais.
Background
Nathália has a diverse professional background, having worked in various roles across multiple organizations. She began her career in 2012 with AIESEC Bulgaria, where she held several positions related to exchange programs. Over the years, she has gained experience in customer success, marketing, and legal fields, including roles at Rock Content and Grupo Barcelos. Her early involvement in junior enterprises and advocacy for innovation reflects her entrepreneurial spirit.
Achievements
Throughout her career, Nathália has held significant positions in organizations such as Consenso - UFV's Junior Enterprise for Law, where she served as President and Vice-President. She has also contributed to the growth of Rock Content in various capacities, including as a Global Customer Success Manager. Her commitment to professional development is evident in her continuous education and certifications in business and marketing.
Professional Philosophy
Nathália advocates for the importance of adapting to market needs while aligning personal abilities and beliefs. She views challenges as opportunities for collaboration and improvement, emphasizing the value of creativity in the workplace. Her passion for innovation and entrepreneurship has been a driving force in her career, influencing her approach to customer success and team development.