Pranav Gopinath
About Pranav Gopinath
Pranav Gopinath is the Director of Technical Support Engineering at AppsFlyer in India, where he has worked since 2023. He has held various roles in technical support and customer success across multiple companies, including Google and Credit Suisse, and has a background in computer science and liberal studies.
Current Role at AppsFlyer
Pranav Gopinath serves as the Director of Technical Support Engineering at AppsFlyer in Bengaluru, Karnataka, India. He has held this position since 2023. In this role, he collaborates with various teams, including R&D, Product, and Customer Success, to enhance customer experience. His responsibilities involve overseeing technical support operations and ensuring effective communication between technical teams and customers.
Previous Experience at AppsFlyer
Prior to his current role, Pranav Gopinath worked at AppsFlyer in several capacities. He was the Head of Technical Support Engineering from 2021 to 2023. Before that, he served as a Customer Success Manager from 2018 to 2019 and as a Customer Success Team Lead from 2019 to 2020. His tenure at AppsFlyer has spanned multiple years, contributing to various aspects of customer support and success.
Career Background
Pranav Gopinath has a diverse career background. He worked at Google as a Campaign Manager - Search Specialist from 2016 to 2017. He also held positions at Credit Suisse as a Technology Analyst in both Cash Equities IT and Prime Services IT from 2014 to 2015 and 2013 to 2014, respectively. Additionally, he was a Consultant for Operations at Bridges of Sports Foundation from 2017 to 2018. His early career included a role as Head of Publicity at Pragyan from 2012 to 2013.
Education and Qualifications
Pranav Gopinath holds a B.Tech in Computer Science and Engineering from the National Institute of Technology, Tiruchirappalli. He also completed a Post Graduate Diploma in Liberal Studies and Leadership through the Young India Fellowship at Ashoka University. His educational background combines technical expertise with leadership skills, preparing him for various roles in the technology and support sectors.
Interests and Personal Engagement
Pranav Gopinath is passionate about Ultimate Frisbee and enjoys reading non-fiction literature. He has a particular interest in the works of authors Malcolm Gladwell and Michael Lewis. His engagement with sports and literature reflects his diverse interests outside of his professional life.