Ru Huo
About Ru Huo
Ru Huo is a Strategic Customer Success Manager at AppsFlyer, where he has worked since 2020. He has a background in user experience and social media advertising, contributing to customer satisfaction and engagement.
Current Role at AppsFlyer
Ru Huo currently serves as a Strategic Customer Success Manager at AppsFlyer, a position held since 2020 in Beijing, China. In this role, Ru focuses on enhancing customer satisfaction and retention through effective account management and strategic initiatives. Ru's expertise in social media advertising contributes to improved customer engagement on digital platforms.
Previous Experience at AppsFlyer
Ru Huo has a history with AppsFlyer, having worked as a Senior Customer Success Manager from 2019 to 2020, and as a Customer Success Manager from 2018 to 2019. During these roles, Ru was responsible for managing client accounts and implementing strategies to enhance user experience, which led to improved customer satisfaction.
Background in User Experience
Ru Huo has a solid background in user experience, which has been instrumental in driving customer satisfaction and retention. This expertise has been applied across various roles, particularly during Ru's tenure at AppsFlyer, where user experience improvements were a key focus.
Educational Qualifications
Ru Huo earned a Bachelor's degree in English Language and Literature from the University of Science and Technology Beijing, studying from 2009 to 2013. Following this, Ru obtained a Master of Arts (M.A.) in Literary Studies from the National University of Singapore, completing the program from 2013 to 2015.
Early Career Experience
Ru Huo began their career as an Editor Intern at Xunlei Networking Technologies in 2014, where they worked for three months. Additionally, Ru served as a Client Service Associate on the Facebook project at Teledirect from 2015 to 2017 in Singapore, gaining valuable experience in client management and service delivery.